PEAK Planning Workshop

Develop a strategy and plan to achieve amazing results in 2011 and beyond through the PEAK Planning Workshop.  What will PEAK do for your business

Profitable Growth

Efficient Operations

Aligned Team

Knowledgeable Leadership

During the workshop we will utilize a proven planning model to help you develop a strategic plan for the future as well as an operational plan for the next year.  Then you will learn how to implement your plan on a day to day basis to achieve real results. 

At the end of the day, you will leave with:

Vision/Mission

• What drives the company and the employees

Strengths & Weaknesses

• How to leverage what you do well and eliminate the problem areas

Strategic Goals & Operational Goals

• What do you want to achieve long term and how that drives your plan for 2011

Action Plans

• What needs to happen in order to achieve the operational goals

Key Measurements

• Indicators of effectiveness and accountability for the team.

“Partnering with right angle has been the best investment I have made in the past 3 years.  We have a high performing, happy team and the bottom line numbers to prove it.”

Denise Spalding

Allegra Print & Imaging - East

When:  October 20.  2010, 8:30am-3:oopm

Where:  9400 Williamsburg Plaza, Suite 310 Louisville, KY 

Investment:  $275 (Includes pre-course worksheets, planning documents, lunch and refreshments.)               Additional team members attend for $250.

Register:  www.rightangleresults.com or 502.412.6505 ext 205

Click here to register for workshops & seminars.

Sales Success Program

Do you want to take your sales to a new level of results?

By refining your sales process in addition to improving your current sales skills, we will help you increase your revenue and profit/commission.

What You Will Learn:

• Your Personal Sales Profile – areas of strength and opportunities for improvement
• Communication Styles & Reading Your Prospects – build better relationships faster
• Introduction to the 4 Step Sales Planning Process
• Developing a Sales Dashboard to maximize ongoing results
• Developing the detailed strategies for your 4 Step Plan
• Managing your activity to achieve the desired goals
• Executing a winning sales process
• Selling Skills
  • Features Vs Benefits
  • Effective Questioning & Listening
  • Positioning
  • Buyer Influences
  • Handling Objections
  • Closing business without competing on price

Who Should Participate?

Business owners, sales managers and their teams and independent sales reps.

This program is for sales professionals that want to improve theirs skills and are willing to break out of their comfort zone to achieve extraordinary results.

When: 6 bi-weekly sessions-Sept 24, Oct 1, Oct. 8, Oct. 15, Oct. 22, Oct. 29
Time: 8:00 a.m. – 11:00 a.m.
Investment: $ 950

Click here to register for workshops & seminars.

PEAK Workshop

Are you interested in profitable growth?
Would you like to improve the efficiency at which you deliver your product or service?
Do you want a team that can manage profitable growth?
Would you like to begin stepping out of the day to day operations?

If you answered yes to any of these questions, you owe it to yourself and your business to participate in an upcoming PEAK Workshop.

In the workshop you will learn about…

Profitable Growth

• Planning Process: How strategic to operational plans will drive sustainable results in your organization.
• Budgeting, Forecasting & Financial Reporting: Why is it necessary for driving and managing successful growth?
• Developing a marketing plan and sales process that is tied to your strategic goals and provides a positive return on your investment.

Efficient Operations

• Creating efficient, accurate and predictable processes that do not involve key leaders or you.
• Improving organizational efficiency by process optimization and Six Sigma principles.
• Developing your dashboard to align expectations and get results.

Aligned Team

• Instituting a hiring process that is more than just a flip of the coin.
• Profiling to reduce turnover and increase retention and results.
• Aligning your team with shared passion and a “results” focused attitude.

Knowledgeable Leadership

• It begins with you
• Are you developing your leaders for tomorrow?

Time: 8:00 a. m. Check in & networking
8:30 a. m. -10:00 a. m- Seminar
Date: Call or e-mail for dates
Investment: $45.00

Click here to register for workshops & seminars.

Building Customer Loyalty

68% of customers you lose go to the competition because of your attitude of indifference toward their business…

It costs 5-6 times more to attract a new customer than to keep an existing one…

Happy customers tell 4-5 others of their positive experience while dissatisfied customers tell 9-12 others…

15% of customer service representatives say that dealing with customers gets in the way of getting their job done…

How is your customer service?

If these numbers concern you or they hit a little too close to home, then you owe it to yourself and your business to participate in the next Building Customer Loyalty Workshop.

This workshop is intended for all positions within your company that interact with customers, such as inside sales, customer service reps, order entry, service scheduling, etc.

Here are the learning objectives for the workshop:

• Understand and demonstrate customer service skills
• Explore effective communication skills key to managing the customer relationship
• Ability to understand customer requirements
• Develop effective solutions to meet those requirements
• Position and manage customer expectations
• Employ a process for solving problems and handling difficult situations
• Getting agreement and confirming satisfaction

When: Call or email for dates
Time: 8:30 a.m. – 4:00 p.m.
Investment: $295 (Includes course materials,food and refreshments)
Click here to register for workshops & seminars.

Leading Process Improvement

For leaders who want to improve results and effectively lead change. Learn why resistance occurs as you try to invoke change, tools for uncovering and overcoming the resistance, and basic process improvement methodology that yields sustainable results.

You will learn:
• Change Models
• Force Field Analysis
• Process mapping
• Leaders Responsibilities

Time: 8:00 a.m. – 12:00 p.m.
Date: Call or email for dates
Investment: $185

Click here to register for workshops & seminars.

Business Success Program

12 week, 7 session program that will help get your business hitting on all cylinders. You will learn new ideas and strategies in each session and then apply them in your business. Along with the learning, you will have the opportunity to ask questions and get help in the implementation of the strategies.

Here is a quick overview of what will be covered…

• Vision, Mission & Culture
• Financial Mastery – understand the numbers and be able to make decisions
• Profitable Growth For Your Business
• Successful Marketing
• Effective Selling
• Systemizing Your Business
• Building Strong Teams

Time: 6:00 – 8:30 p.m.
Dates: 7 sessions, Call or e-mail for dates
Investment: Please contact us.

Click here to register for workshops & seminars.

Leading High Performing Teams

Create high performing teams in your organization when you experience first hand the characteristics that enable teams to become high performing. In this hands-on learning lab you will learn to recognize how you directly impact teams and how teams will flourish with the right leadership.

You will leave with:
• Identifiable characteristics of high performing teams & leader’s role
• DiSC personal assessment that helps improve your communication and problem solving skills as a leader
• Stages of Team Development and your role as a leader at each stage
• Action plan on how you can improve your own team’s performance

Time: 8:30 a.m. – 3:00 p.m.
Date: Call or email for dates
Investment: $345

Click here to register for workshops & seminars.

Creative Problem Solving

Simplify business improvement and learn the basics of Six Sigma…demystify the buzz word! You will learn the 7 Step Problem Solving Process that can applied to any industry and any size organization.

You will leave with:
• An understanding of the Plan-Do-Check-Act improvement cycle
• Simple yet highly useful tools to kick start your process improvement process.
• A way to target inefficiencies and then incrementally improve your business processes
• Best practices on gaining buy-in from your team and organize process improvement teams

Time: 8:30 a.m. – 4:30 p.m.
Date: Call or email for dates
Investment: $365

Click here to register for workshops & seminars.